Book

Description

Quality has become the most important single factor for the survival and success of any company or organization. The demand for better products and services at the lowest costs have put tremendous pressure on organizations to improve the quality of products, services, projects and processes in order to compete in the marketplace. This handbook discusses the sustainability framework and provides an overview of quality management along with the most common quality tools used to manage quality and achieve sustainability. This book is written for Project Management professionals, Quality Managers, Industrial Engineers, Operation Managers as well as R & D and HR professionals, academics, trainers, and graduate students. Beyond the technical aspects, this book serves as a career platform, offering guidance on how to thrive in the evolving manufacturing landscape. From understanding emerging roles to leveraging new technologies and fostering a culture of innovation, it underscores the importance of adaptability and continuous learning. At the very beginning, I tried my best to highlight the Quality Management career in business productivity and operations. It ensures that the organizations, their products and their services are consistent along with my Quality story. Quality is not an act, it’s a habit. Quality should lead by example and demonstrate the qualities and behaviors that they expect from the team and other stakeholders and should be ethical, accountable, responsible, and respectful. Secondly, I have focused on Business which is built on Quality. It keeps consumers safe, builds stronger Brands following six basic fundamentals - Team alignment, Quality standards, Quality Tools, Collaboration, Monitoring & Evaluation and Quality improvement. At the end, a good number of case studies like packaging discoloration, delamination, bad smell and microbial contamination etc., have been acquainted during my long term job span at Unilever Bangladesh, NRG printing & packaging and Consort flexipack limited, have been well deliberated. Finally, I strongly believe that this handbook will obviously help to all manufacturers as well as production, HR & quality staff at large.