Book

Description

Can a single act of disrespect undermine an organisation’s success? What happens when workplace incivility becomes the silent enemy of employee productivity? Behind the polished image of successful organisations lies an often-overlooked threat: workplace incivility. From subtle insults and dismissive remarks to exclusion, humiliation and disrespect, seemingly minor behaviours can erode trust, damage professional relationships and influence employee performance. In Workplace Incivility and Employees’ Job Performance in Financial Institutions in Nigeria, Kingsley Asemota delivers a thought-provoking investigation into the hidden dynamics of workplace mistreatment and its implications for organisational effectiveness. Most significantly, the research establishes a meaningful relationship between workplace incivility and counterproductive work behaviour, demonstrating how disrespect can threaten organisational harmony, cooperation and effectiveness. By examining the distinct influences of supervisors and co-workers, the book offers fresh perspectives on workplace power dynamics, employee reactions and organisational culture. More than an academic investigation, this book is a wake-up call for organisational leaders. It challenges managers, human resource professionals, policymakers and researchers to reconsider the true cost of workplace disrespect and recognise the importance of dignity, fairness and mutual respect. Because organisational excellence is not measured solely by performance targets, but also by how people are treated while achieving them.